Health Care Risk Report Volume 15 Issue 5 April 2009

This issue of Health Care Risk Report (HCRR) contains the usual news, comments and resources along with the following articles:

– A review of complaints handling in the NHS
– Getting GPs involved in patient safety activities
– Advice on research in the NHS involving people who lack capacity to make decisions
– Guidance for NHS organisations on developing a framework for ensuring the competence of staff to deal with cases of suspected abuse
– An article imploring trusts that they should “respond appropriately” to late complaints made by patients and not use the ‘time elapsed’ or ‘ the doctors are now employed elsewhere’ as excuses not to demonstrate compassion.
– An article summarising some of the relative’s evidence to MPs on the health committee in relation to patient safety

If your organisation does not currently subscribe to HCRR then please consider doing so. A subscription form can be downloaded here. You can also subscribe to the free ‘Health Care Risk Report e-zine’ newsletter.

Declaration of interest: Stuart Emslie, editor of Healthcare Governance Review, is on the editorial advisory board of, and is a regular contributor to, Health Care Risk Report.

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