This issue of Health Care Risk Report (HCRR) contains the usual news, comments and resources along with the following articles:
– A review of complaints handling in the NHS
– Getting GPs involved in patient safety activities
– Advice on research in the NHS involving people who lack capacity to make decisions
– Guidance for NHS organisations on developing a framework for ensuring the competence of staff to deal with cases of suspected abuse
– An article imploring trusts that they should “respond appropriately” to late complaints made by patients and not use the ‘time elapsed’ or ‘ the doctors are now employed elsewhere’ as excuses not to demonstrate compassion.
– An article summarising some of the relative’s evidence to MPs on the health committee in relation to patient safety
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Declaration of interest: Stuart Emslie, editor of Healthcare Governance Review, is on the editorial advisory board of, and is a regular contributor to, Health Care Risk Report.