On November 10, 2008, the Office of Inspector General (OIG) of the U.S. Department of Health and Human Services and the U.S. Health Care Compliance Association (HCCA) co-sponsored a government- industry roundtable called Driving for Quality in Acute Care: A Board of Directors Dashboard.
This roundtable focused on how a hospital’s board of directors can use performance scorecards, or dashboards as a tool to promote quality of care in its institution. Dashboard reports use graphics to concisely present critical data in summary form.
Many questions were asked about the creation and use of the dashboard. For example, how do hospitals determine the quality measures to be used? Should the board’s quality committee or medical staff be involved with the creation of the measures? Who, in addition to the board, should be given the dashboard? How frequently should the dashboard be updated? What actions should the board take in response to the information presented in the dashboard? How
can the dashboard be linked to the organization’s strategic plans or objectives? These questions formed the basis of the roundtable presentations and discussions.
Download the roundtable report Driving for Quality in Acute Care: A Board of Directors Dashboard here.